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8 months ago
We were recently on vacation in San Francisco and our Durango was park in the hotels parking garage and wouldn't start. We called our insurance roadside assistance and due to the very low clearance (6ft) to enter the parking garage no tow truck could enter. Authentic Auto and Tow did agree to send out a tow truck. When Manuel arrived he helped us get our shift knob unlocked so we could put it in neutral and then he contacted a coworker to come in a smaller truck with a tow chain and together they were able to get our Durango out of the parking garage and then onto the tow truck to deliver it to the Dodge dealership service dept. In Burlingame. Once Manuel arrived at the dealership they were closed and there really wasn't a place to leave our vehicle so he took it back to his work for the night. And then in the morning loaded it back on his tow truck and delivered it safely to the dealership. He went above and beyond in customer service and we are very thankful to have gotten such a ...
- Sarah R
8 months ago
Service by the dispatcher and Christian the tow driver was exemplary and a great relief on a day when other services failed and were disorganized and didn’t deliver as promised. I am now a loyal fan (tho hope I won’t need them often!
- Carol K
2 years ago
- Barbara M
Looking for a reliable towing company you can count on? Authentic Auto & Tow is here to help. Our team of experienced professionals provides fast and efficient towing services, so you can get back on the road as soon as possible. We specialize in all types of towing, including emergency towing, roadside assistance, motorcycle towing, and medium-duty towing. Our fleet of modern tow trucks are equipped with the latest technology to ensure a safe and secure towing experience. We pride ourselves on delivering exceptional customer service, and our commitment to your satisfaction is second to none. When you need towing services you can trust, turn to Authentic Auto & Tow. Contact us today to learn more.

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Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
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Sat:Open 24 hours
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